Official Response Guide

Crisis Action Protocols

Clear instructions and fundamental steps to act in a coordinated manner during an emergency.

Missing persons protocol

Don't wait 24 to 48 hours to act. Contact local authorities immediately. Gather a recent photo, last-seen clothing, distinguishing marks, and close-family contacts.

Emergency numbers

Emergency Central

911

CICPC (Missing Persons)

0800-2427224

Civil Protection

0800-7372283

Emergency checklist

Water & Food

Drinking water (at least 2 liters per person/day for 3 days)Non-perishable food and manual can opener

Health & First Aid

First aid kit and essential prescription medications

Power & Communications

Flashlight with spare batteries or solar/crank powerExternal power bank fully chargedPortable AM/FM radio (battery or hand-crank powered)

Documents & ID

Physical & digital ID copies inside a waterproof bagEmergency whistle for rescue signaling

Communication & security

Clarity and objective data

Share exact location, affected count, and the specific help required.

Verify before sharing

Confirm accuracy before sharing; misinformation diverts critical resources.

Protect sensitive information

Don't expose third-party identities or documents without consent.